Shipping Policy
Thank you for choosing Watch Cart. We are dedicated to offering you a smooth, transparent, and reliable shopping experience — from the moment you place your order to the time your new timepiece reaches your hands.
Please review our Shipping Policy below for complete details.
1. Shipping Coverage
At present, Watch Cart ships exclusively within India.
We currently do not offer international shipping. However, we are working toward expanding our delivery network to serve our customers worldwide in the near future.
2. Order Processing Time
- All confirmed orders are processed within 1–2 business days (Monday to Saturday).
- Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and courier details.
- Orders placed on Sundays or public holidays will be processed on the next working day.
We take great care to ensure every product is securely packaged to maintain its pristine condition during transit.
3. Delivery Timeframe
- Standard Delivery: 5–7 business days after dispatch, depending on your location.
- Metro Cities: Typically delivered within 3–5 business days.
- Remote or rural areas: Delivery may take up to 8–10 business days.
Please note that delivery times are estimates and may vary due to factors such as weather conditions, courier delays, or regional restrictions.
4. Order Tracking
Once your order has been shipped, you can easily track its progress using one of the following methods:
- Click the tracking link provided in your shipping confirmation email.
- Log in to your Watch Cart account and view your Order History for live tracking updates.
Our trusted logistics partners include leading courier services to ensure your timepiece reaches you securely and on time.
5. Delivery Guidelines
- Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery delays.
- A signature or OTP confirmation may be required upon delivery for security purposes.
- If no one is available at the provided address at the time of delivery, our courier partner will make another attempt or contact you directly to arrange re-delivery.
Note: Once an order has been dispatched, changes to the shipping address cannot be made.
6. Damaged or Incorrect Deliveries
If your package arrives damaged, tampered, or you receive the wrong item, please record an unboxing video and contact our customer support team within 24 hours of delivery.
This video is mandatory for initiating any return, replacement, or refund process.
For complete information on returns and exchanges, please visit our Return & Refund Policy.
7. Delays and Exceptions
Occasionally, delivery times may be affected by unforeseen factors such as courier strikes, regional lockdowns, or adverse weather conditions. In such cases, our support team will keep you informed of any delays and assist you throughout the process.
8. Customer Support
For any shipping-related queries, please reach out to our Customer Support Team:
- Email: watchcart32@gmail.com
- Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM
We are always happy to help ensure your Watch Cart experience is effortless and enjoyable.
A Note from Watch Cart
Each timepiece you order from Watch Cart is handled with the care it deserves — from secure packaging to timely delivery. Our commitment goes beyond selling luxury watches; it extends to providing an experience defined by trust, transparency, and satisfaction.
Thank you for choosing Watch Cart — where every second counts.